Why invest in 3CX VoIP PBX?

Project in Progress ~ 3CX VoIP PBX for Pinewood Iskandar Malaysia Studio

A follow-up post of the unique features of 3CX, besides mobility for the this project due to it's landscape and environment; is the Ease Phone Management. Imagine it does auto provisioning of phone extensions; enterprise features such as Phone Book, Message Waiting Lamp, powerful & flexible Interactive Voice Response (IVR), Call Queues; Intercom & Paging.

3CX has a flexibility to incorporate SIP CCTV or IP Door Access as part of the system extensions. Imagine, when an unwelcome visitor loiter around your building's entrance during an off day, your motion detector triggered your mobile extension via your 3CX tunnel while you are away from office, you are able to connect back to the specific CCTV camera to view & speak to the visitor via the door access speaker!

It is superb COST EFFECTIVE INVESTMENT as user only need to invest ONE TIME on concurrent user license!!! Yes, no more having to pay separitely on trunk license or each physical hardphone or software license!

We welcome enquiry@topmode.com.my

3CX VoIP PBX Project In Progress ~ Pinewood Iskandar Malaysia Studio

Pinewood Iskandar Malaysia Studio is a state of the art Film & Television Studio production with easy access to Asia Pacific region. MOBILITY IN COMMUNICATION plays an important role for them reason being it's new destination facility for production of filmed entertainment in Asia region provides 5 stages ranging from 15,000 to 30,000 sq ft; 2 TV studios 12,000 sq ft, 35,000 sq ft production office space, dressing rooms and hair & makeup rooms; 37,000 sq ft workshop space; post production facilities including editing rooms & screening theatre and backlot together with 30 acres of natural forest!

Why 3CX? Reason being our Microsoft Windows platform 3CX on SIP (Session Internet Protocol) standard works with major SIP phones, VoIP gateways and VoIP providers. Built-in with unified communications eg user presence allow easy access to the right available person, voicemail to email retrievable makes it easy for important message be read at the right time as checking email is such a standard practice, receive fax via email as PDF not only eco friendly but convenient and instant messaging makes communication easy! With the integration to Outlook it makes call by just a click with call journal and call pop-up features.

3CX enhances mobility where remote extensions can easily set up using 3CX tunnel. Eg, calls be forwarded to smart mobile phone as normal extension call without additonal phone bill when out of office with caller ID or allow user to send to company voicemail.

Look out for our next post where we will share more on how 3CX can add value to user with its practucal user friendly features. We welcome enquiry@topmode.com.my

Butik Hotel ~ Satellite Master Antenna TV (SMATV) Solution

Satellite Master Antenna TV (SMATV) is the in-suite television content presented in hotel rooms, bar, cafe, gym or in hospitality industry for in-room entertainment.

According to Wikipedia, commonly a hotel TV system distributing Satellite TV signal is known as SMATV. In a L-band distribution system TV signal is sent for the satellite dish to a panel in a distribution closet to a set top box in each room which decrypts the digital signal via a coaxial network. In an IPTV system, all video, voice & data are transmitted over an internal hotel IP network.

We setup for Castello Hotel based on its 45 bedrooms requirement. The Satellite Dish and TV Antenna are installed on the roof top of it's 4-storey building. Dish tester was used to ensure good signal upon installation. The Astro and SMATV module are housed in rack located in their ground floor back office.

We welcome enquiry, visit us at www.topmode.com.my

Butik Hotel ~ Project in Progress Milestone

BUTIK HOTEL SOLUTION ~ Project In Progress Milestone

Earlier we posted the early stage of Castello Hotel under renovation, located at Jalan Kenanga 29/7, Indahpura Kulai Johor, Malaysia which housed 45 bedrooms.

Top left corner of current attached... picture are 2 racks. The upper rack housed the Wireless network for lobby & rooms, Office LAN PoE Switch, Digital Video Recorder (DVR) for CCTV and Internet Modem. Below rack housed Astro and Satellite Master Antenna TV (SMATV) for the rooms.

We used Enterprise Wifi platform with GruneStadt dual band access point complete with cloud ready management software bundled with non dedicated software controller that can be deployed on PC / MAC / Linux in a private cloud or using a public cloud service.

Butik Hotel ~ Project In Progress

Opening soon ~ Castello Hotel, located at Jalan Kenanga 29/7, Indahpura Kulai, Johor, Malaysia.  It is a butik hotel housed 45 bedrooms.

Our scope of work involved design of extra low voltage (ELV) solution with shop drawing namely Door Access, Alarm System, PBX, Wireless System, CCTV & SMATV.  And supply of equipments, testing and commissioning of said solutions.

Our mobilization work starts as per the above attached picture of site condition.  Our team coordinate with client's building renovation team as well as cabling team.  Example, check and ensure respective types of cable are laid at the proposed locations.

Constant site survey for update of site progress before our team deliver goods to site begin our installation.

Basic Public Address System

Topmode Engineering designed & installed a Basic Public Address System for a Setia Tropika Club House in Johor Bahru, Malaysia with consideration of it's basic requirement.

 

We installed a mixer-cum-amplifier complete with bass & treble controls system. Due to client's requirement of only 2 zones speaker distribution channels, we installed a 3-zones selector with a 'All Call' feature during emergency.

There are 3 types of speakers installed for this site. A normal ceiling speakers for general area; ABS ceiling speakers for sauna room due to moist & heat resistants; and Horn speakers for TNB & Generator Room because is suitable for harsh environment & robust use.

Visit us at www.topmode.com.my for enquiry!

Enterprise Wireless Access Points Maintenance

Ever wonder how the Port Authority so efficient in updating their data whenever the cargo ship arrive?

Our team act as sub-contractor and completed a maintenance of sixty-eight (68) units of Enterprise Wireless Access Point for Johor Port, Malaysia within two (2) weeks.

Such Enterprise Wireless Access Points (AP) are used for The Authority in-house real-time data entry such as update of cargo ship arrival, logistic & security.

Topmode Engineering being the Southern Service Hub for all partners on Extra Low Voltage services ready to serve you. Visit us at www.topmode.com.my for more information or enquiry.

Hospitality Solution (One Star Hotel)

In a lodging environment, a basic infrastructure will include Wired or Wireless Internet (Wifi) Access with Phone Systems or PBX (Private Branch Exchange) & In-house TV entertainment.

We recently upgraded Private Branch Exchange (PBX) for our loyal client, Timotel Hotel located at Mersing town, the gateway to some beautiful islands off the Eastern Coast in the South China Sea.

If your interest is beyond the hospitality of Mersing town & culture, Timotel can help to arrange:

~ Island hopping - a day outing to some of the less commercialized but beautiful islands;

~ scuba diving - swim & see some of the most beautiful fish in the world; and

~ Ferry & speedboat if your next destination is Pulau Tioman.

For more information on Timotel services, kindly write to: enquiry@timotel.com.my

Topmode Hospitality solution includes the essential hotel amenities such as phone system (PBX) for both hotel rooms and hotelier’s administration office. The Property Management System (PMS) which include the Call Billing, Point of Sales (POS), Wifi Internet Access Billing, Mini Bar Charges, Voicemail, Front Office System for Room Check-In & Check-Out, room move, split bill on twin sharing & etc, Back Office for Accounts Posting during mid night & E-Engineering Service for upkeep maintenance monitoring. And Public Address (PA), Satellite Master Antenna TV (SMATV) & structured cabling.

Let us know how we can help you by visit us at www.topmode.com.my

Surveillance System

Surveillance system such as closed circuit televison (CCTV) is deployed to reduce crimes. The Research Findings were published by Scottish Office Central Research Unit that in Britain, where camera's have been extensively deployed in public areas. Surveyed responded: '72% of all those interviewed believed CCTV cameras would prevent crime & disorder; 81% thought they would be effective in catching perpetrators; and 79% thought they would make people feel less likely that they would become victims of crime.'

The question is " Is there any preventive maintenance for upkeeping the cameras to ensure the image captured not just an outline without clarity? "

However, Topmode Engineering being 'Your Infinite Solution Partner' willing to take the mess out of your crash and free you for more important task.

Tell us how would you like us to free you by visit us at www.topmode.com.my !

Definition of a Comprehensive Secured Communication Strategy

Would you agree with me, the 'Definition of a Comprehensive Secured Communication Strategy' is ever evolving through time? The world has become more unstable and unforeseeable with globalization in place, the innovative hacker can be seamingly anywhere.

Now, if we get to customize a secured communication solution that assured protection to transmit voice, data and video from one end to another eg a remote location such as on air, sea, forest or up in mountain back to head quarter in urban area; do you have any contacts who can benefit from such solution? If yes, we would like to hear from you at enquiry@topmode.com.my

How would a Secured Video Conference being compromised?

Today's environment is all about doing more with less, same applies to government agencies, videoconferencing is now widely used to facilitate real-time decision making for command and control applications.

The increased threat of terrorist activities has prompted the need to ensure that data, voice & video are protected and secure from compromise by unauthorized eyes, ears and systems. With our Ultra Communication Solution, the increased of such communication has escalated the need to maintain security in an IP (Internet Protocol) video enabled environment, and in particular when operating on different IP networks at different security classifications.

Both traditional ISDN and IP videoconferencing share a similar set of risks. Eg. a videoconferencing system configured for operation on a secured IP network is used to host an unclassified ISDN video call. In this case, the classified IP exposed to remote access over the ISDN data lines used to host the video call.

Similarly, a videoconferencing with multipoint bridging capability is hosting a secured IP video session. During the video call, if the system engages a non-secured video call through the connected ISDN lines, the secure data stored within the video system is immediately exposed on the non-secure ISDN network.

Therefore we offer secure application access solution that ensures reliability, security, privacy, survivalility, extendability and cost effectiveness for video protocol over any network like VSAT, IP, Frame Relay or leased line.

To ensure no interruption from network supplier, an option of redundancy system such as auto sky roaming when main traffic route down, it auto switch to backup traffic route.

For more information, kindly visit us at www.topmode.com.my

Topmode's Service Packages

Have you ever shorten your vacation trip due to emergency call from your company? If you are one of the lucky ones, would you like us to take the mess out of your system crash in order for you to enjoy your personal programme or leave you for more important task?

In Topmode Engineering Sdn Bhd we offer 3 MAINTENANCE PAKAGES, namely:

PREMIUM MANAGED PACKAGE
~ Fortnightly Administration at site
~ Monthly Preventive Maintenance at site
~ 4 hours response time on breakdown
~ Remote & On-site support
~ Parts replacement option

DELUXE PACKAGE
~ 24 hours 7 days a week coverage
~ Quarterly Preventive Maintenance
~ 4 hours response time on breakdown
~ Remote & On-site support
~ Parts replacement option

STANDARD PACKAGE
~ 8 hours 5 days a week coverage
~ Half yearly preventive maintenance
~ 4 hours response time
~ Remote & On-site support
~ Parts replacement options

Please feel free to click 'Share' if you like what you see or welcome enquiry at enquiry@topmode.com.my or visit us at www.topmode.com.my

Enterprise Communication - What is PBX?

An Internet Protocol (IP) Private Branch Exchange (PBX) is a telephone switch designed to deliver multiple internal telephone (voice) or video over data network owned by a company or by a private telephone network use within an Enterprise to Public Switched Telephone Network (PSTN).

We offer NEC, Siemens, Alcatel, Avaya & Yeastar PBX to promote cost savings by reducing the number of Public Switched Telephone Network (PSTN) to be leased & enhances communication within your organization. It supports both Voice Over Internet Protocol (VoIP), or a traditional voice in a single system or hybrid where it combines Internet Protocol (IP), Digital & Analogue Extensions.

What matters most is what is most suited for our client needs, not brand but the most suitable solution based on the time of implementation with future planning as well.

Attached is a testimonial letter we received from one of our valuable clients Sumitomo Electric Interconnect Products (M) Sdn Bhd, subsidiary of Sumitomo Electric Industries Ltd, Japan. They focus on production of Sumi-card which is Flexible Flat cable, Steering cable (STC) for Automative Airbag, Flat Jumper Lead, Jumper Lead & Lead Free heat resistant PVC cable.

In this project, we assisted client to trace & done up proper marking for all it's existing telephone extension (cable) points. Implemented Primary Rate Interface (PRI) the ISDN telephone lines into it's pbx in replacement of it's old Analogue PSTN to lower their monthly rental cost from Public Service Provider. Implemented Direct Inward Dialing (DID) for all extensions for easy access. And consolidated all its Fax & Phone lines into single system to enjoy free faxing among the departments as well as cutting down of unnecessary line rental.

Interested to know more? Check us out at www.topmode.com.my

Yeastar MyPBX Enterprise Solution

Session Internet Protocol (SIP) has became a widely accepted standard for Voice Over Internet Protocol (VoIP) service and offer flexible alternative to Primary Rate Interface (PRI) trunking.

 

Yeastar MyPBX  Enterprise is a standalone embedded hybrid PBX offers combination of VoIP application using legacy phone for small-medium business and remote branch offices of larger organizations for max 100 users per site as alternative for enterprises who are not ready to migrate to a complete VoIP solution.

 

MyPBX Pro cater for 100 uers cater for 22 concurrent calls.With built-in 4000 minutes of voicemail recording.  The chasis cater with flexibility of 16 ports analog extension; 4 ports for GSM connection such as Maxis, Celcom or Digi; Up to 8 ports Basic Rate Interface (BRI).

It supports a wonderful features of Auto Provision which make administrator job so much easier. The system cater with practical features such as Blind Transfer, BLF Support, Blacklist, Call Detail Recording (CDR), Call Forward, Call Parking, Call Recording (One touch record), Call Pickup, Call Routing, Call Transfer, Call Waiting, Caller ID, Conference, Define Office Time, Direct Inward System Access (DISA), Direct Inward Dialling (DID), Distinctive Ringtone, Do Not Disturb (DND), Firewall, Follow Me, Interactive Voice Respose (IVR), Intercom / Zone Intercom, Music On Transfer, PIN User (Pin Code Control), Paging / Zone Paging, PPPoE, Queue, Ring Group, Route by Caller ID, Skype Integration (Skype Connect), Speed Dial, Three Way Calling, Fax (T.38), Voicemail to Email, Voicemail Forwarding & Web Based Control Panel. Coming up with TR069 !

You are welcome to visit us at www.topmode.com.my for my information.

3CX SIP Telephony Solution

WHY PAY FOR PHONE BILL WHEN YOU CAN TALK FOR FREE?

With today's technology evolvement, business owners have options to choose a suitable solution that fit to their daily communication needs while add value to their money. We would like to talk about SIP (Session Initiation Protocol) which is the internet standard for real time voice and video communication.

SIP is an IP for live communications used in setting up and breaking down voice and video calls. It is a signaling protocol used to create, modify and terminate sessions with one or more participants in an IP network. A session can be a straightforward two-way phone call or it can be a multi-media conference session with many. It has the ability to support traditional PBX (Private Branch Exchange) telephone system with voice features, simplified handware requirements and compatibility with today's business application.

SIP trunking extends the technology to govern multiple simultaneous communications session for internet conferencing, IP telephony, IM (Instant Messaging), presence, voice and video communication, data collaboration, online gaming , application sharing and more. It sets up virtual IP voice channels that flow over an IP connection which can maximize network efficiency.

SIP telephone systems such as 3CX deliver features that enhance users' mobility and productivity, while securing substantial cost savings advantages. This is making propriety hardware based PBX obsolete.

Checklist for business owners looking into SIP trunking to consider:

1) How many voice lines are needed?
2) How much bandwidth is needed?

3) How many concurrent user?
4) Are you migrating from traditional PBX or IP PBX?

To know more, we look forward in receiving your enquiry at www.topmode.com.my

NEC SV8100 IP PABX

We currently are working hand-in-hand with our subsidiary Grune Stadt Sdn Bhd on a project for JST in Port of Tanjung Pelepas (PTP) Johor.

JST is a leading electronic and electronic interconnecting devices manufacturer with global operations in Japan, many parts of Asia, Australia, Europe and America.

According to Wikipedia, the term PBX (Private Branch Exchange) was first applied when switchboard operators ran company switchboards by hand. As automated electromechanical and then electronic switching system gradually began to replace the manual system, the terms PABX (Private Automatic Branch Exchange) was form. Solid state digital systems were sometimes referred to as EPABX (Electronic Private Automatic Branch Exchange). Now, the term PBX is by far the most widely recognized. The acronym is now applied to all types of complex, in-house telephony switching systems.

In this current project, we are installing NEC SV81 IP PABX. It will link to the building Public Address (PA) System where, the station user can easily access to the announcement system (PA) for paging via their existing phone set. The system has built-in with a wide range of standard features such as multiple class of call barring to prevent abuse of phone usage thus saves on bills. Multiple tenant grouping allow departments control of call pick-up, incoming (external & internal) call ring hunting as well as summarize of department phone bills (with optional Call Accounting Software). Caller ID on display phones, speed dial and many more features.

We welcome enquiry@topmode.com.my or visit us at www.topmode.com.my